Seterra Designs
| Custom Orders |
| Custom Orders |
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At Seterra Designs, we are honored to collaborate with you on bespoke, one-of-a-kind jewelry.
Due to the highly personalized nature of this work and the immediate allocation of fine metals and gemstones, all custom orders are strictly non-refundable and cannot be exchanged.
To initiate the design and production phase, a 50% non-refundable deposit is required. This deposit covers the artisanal design time, hand-sketching work, and the procurement of materials specific to your project.
By paying this deposit, you acknowledge and agree that it is non-refundable should the project be canceled for any reason.
The remaining 50% balance is due upon completion and must be paid in full prior to the delivery or shipment of your finished piece.
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